Why choose River Road Place?

People choose River Road Place as the right complex-care facility for themselves or their family members for many reasons - and we pride ourselves on creating six main points of difference for our clients.

We maintain and enhance clients’ abilities and their opportunities for self-determination by:

• Facilitating the transfer of acquired skills into all environments
• Developing structured leisure and experiential programs for clients during evenings, weekends and on school holidays
• Providing structured, individualized programs for adults over 21 years of age with vocational, developmental and experiential components
• Maximizing opportunities for clients to participate in the community outside of River Road Place

We foster a sense of security and safety in clients by providing:

• A stable home and an enriched, non-restrictive lifestyle
• An individualized approach to care that promotes stability, continuity and patterns of life that are as normal as possible
• Appropriate role modeling and positive social interaction by competent and caring staff
• Opportunities for positive and enduring relationships between clients and staff and between clients

To promote optimal physical, mental, emotional and spiritual health and well-being by:

• Developing, implementing and monitoring comprehensive individualized care plans
• Promoting positive, healthy lifestyle choices and habits
• Consulting with medical and clinical specialists to ensure a holistic approach to healthcare

We demonstrate support and respect for client families and advocates by:

• Being accepting and non-judgemental of each family’s cultural and spiritual values
• Facilitating client involvement in relevant cultural experiences
• Helping families identify and access resources
• Initiate proactive contact, sharing information, listening and responding to concerns
• Including the family or advocate as active participants in planning
• Showing respect for family ideas and goals
• Encouraging and supporting involvement

We act as a resource to the community by:

• Providing high-quality respite services
• Providing practicum learning experiences for students considering careers in human services
• Providing valuable volunteer experience to those seeking to be of service to individuals with developmental disabilities
• Sharing expertise with other healthcare, developmental, educational and community groups/facilities

We ensure quality in all program aspects by:

Creating a Continuous Quality Improvement (CQI) approach that includes:

• Strong client focus
• Continual improvement of all processes and outcomes
• Active involvement of all team members
• Using objective data and team knowledge in all decision-making
• Administering services within the budget provided consistent with accreditation and professional association guidelines and within approved policies and procedures