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2009 CONFERENCE
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18th St. Amant Conference
Thursday and Friday, October 8th and 9th, 2009

The St. Amant Conference returns with two days of informative programming and inspirational speakers. If you have a professional or personal interest in developmental disabilities or autism, then you won't want to miss the St. Amant Conference 2009.

Conference Hotel: Canad Inns Fort Garry - 1824 Pembina Hwy Winnipeg, Manitoba
Conference rates available - for information call 1-888-332-2623

2009 Keynote Speakers Announced

Fred Lee - Thursday October 8


Fred Lee has the enviable distinction of having been both a senior vice president of a major medical center and a cast member at Disney University.  Disney recruited him because of his expertise in helping hospitals achieve a culture that inspires patient and employee loyalty.  At Disney he helped develop and facilitate Disney’s healthcare version of its 3-day seminar, Disney’s Approach to Quality Service, and its newest seminar on Customer Loyalty.  Using an insider’s experience and a keen eye for cultural comparisons, he authored the healthcare best seller, If Disney Ran Your Hospital: 9 ½ Things You Would Do Differently, which was awarded the 2005 Book of the Year from the American College of Healthcare Executives.  He now shares his insights with healthcare groups all over the country.

Fred Lee is a nationally recognized expert and consultant in patient relations and service excellence. His seminars are dynamic, inspiring, and immensely practical. He motivates healthcare managers as well as front line staff by talking their language and having walked in their shoes. He can also lead an organization through a comprehensive cultural change based on the Baldrige Award criteria that builds patient loyalty through dedication to exceptional service, continuous improvement, and effective feedback systems.

Diane Dupuis - Friday October 9


People in every organization need inspiration to overcome obstacles and achieve more.

Diane Dupuy triumphed in the face of numerous roadblocks related to educational and professional opportunities. She discovered an inspirational formula that allowed her to rise to the highest level and motivate teams to great achievements.

She is a captivating orator, the celebrated founder of Famous PEOPLE Players and author of four best selling books. She is a Member of the Order of Canada and has received five honourary degrees from universities across the country. Her internationally acclaimed high-tech theatre company performed for US President Ronald Reagan, with Liberace in Las Vegas, on Broadway in New York, at Radio City Music Hall, in the Peoples Republic of China, in Japan several times, at Expo in Korea and in Vancouver.

 

 

     
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